Your end-users will be back up and running much faster by taking less time and money to have fewer calls escalated to the SysAdmins or other teams when first call resolution rates are higher. In addition, Shift Left will make it easy to keep track of your data, integrate with other systems, and be affordable to use.Īre you looking to improve the efficiency of your ServiceNow help desk and, as a result, the efficiency of your entire organization? Shift Left can securely help you do just that. If you’re looking to reduce the hassles of using disparate systems, Shift Left for ServiceNow can handle all your needs when it comes to integrating ServiceNow and Microsoft ConfigMgr / SCCM. Plus, you may have to spend time learning how to use each system, which can also be a drain on your resources.

For example, you may have to purchase and maintain multiple systems, which can be costly.

Again, this can add time and complexity to your work.įinally, using disparate systems can be expensive. For example, if you want to use your data in a report or analysis, you may have to jump through hoops to get it into the proper format. If you have different systems for different parts of your business, it can be difficult to find and combine all that data when you need it, leading to mistakes and missed opportunities.Īnother problem with using disparate systems is that it can be difficult to integrate your data with other systems.

Perhaps the most obvious is that it can be challenging to keep track of all your data. There are many problems with using disparate systems. Shift Left is a ServiceNow ConfigMgr integration built for you.

Sccm servicenow